Care
Information
This page provides general care and maintenance guidelines for the materials we install. Proper care helps protect your surfaces and keep them looking their best. For brand‑specific or detailed instructions, please refer to the manufacturer resources provided.
General Care Instructions
Brand‑Specific Care Guides
01
General Care Instructions - Quartz Stone
Quartz surfaces are low‑maintenance and easy to care for. Daily cleaning with a soft cloth and mild soap is usually all that’s needed. Avoid harsh chemicals, abrasive pads, and oil‑based cleaners, as they may damage the surface or dull the finish. Quartz is heat‑resistant but not heat‑proof, so always use trivets or hot pads to prevent thermal shock. Do not place hot pots, pans, or appliances directly on the surface.
02
General Care Instructions - Porcelain
Porcelain and sintered surfaces are highly durable and resistant to stains, scratches, and heat. Clean with warm water and a mild detergent. Avoid abrasive scrubbers, harsh chemicals, or solvent‑based cleaners that may affect the finish over time. Although porcelain tolerates heat well, sudden temperature changes can still cause damage, so using trivets is recommended.
03
General Care Instructions - Natural Stone
Natural stone surfaces such as granite, marble, and quartzite require gentle care to preserve their appearance. Clean daily with mild soap and water or a pH‑neutral cleaner, and avoid acidic substances like vinegar, lemon, or wine, which can etch or dull the surface. Quartzite is harder and more durable than many other natural stones, but it still benefits from prompt spill cleanup and non‑abrasive cleaning methods. Use cutting boards to prevent scratches and always place trivets or hot pads under hot cookware. Some natural stones may require periodic sealing depending on the material and usage.
04
Caesarstone (Quartz & Porcelain)
Caesarstone surfaces are designed to be durable and easy to maintain. Daily cleaning with mild soap and water is generally all that’s needed for both quartz and porcelain. Avoid harsh chemicals, abrasive cleaners, and strong solvents, as they may damage the finish. Quartz is heat‑resistant but not heat‑proof, so hot cookware should always be placed on trivets or hot pads to prevent thermal shock. Caesarstone porcelain can tolerate direct contact with hot cookware from the oven or cooktop, but devices that emit continuous heat over long periods should be placed on an insulated mat rather than directly on the surface. For detailed care instructions, please refer to Caesarstone’s official care guides for their quartz and porcelain surfaces.
05
Cambria surfaces are designed to be low‑maintenance and easy to care for. Routine cleaning with mild soap and water is typically all that’s needed to keep the surface looking its best. Avoid harsh chemicals, abrasive cleaners, and strong solvents, as they may damage the finish. Cambria is heat‑resistant but not heat‑proof, so hot cookware should always be placed on trivets or hot pads to prevent thermal shock or surface damage. For detailed care instructions, please refer to Cambria’s official care guides here, here, and here.
06
Silestone surfaces are designed to be durable and easy to maintain. Daily cleaning with mild soap and water is usually all that’s needed to keep the surface looking its best. Avoid harsh chemicals, abrasive cleaners, and strong solvents, as certain chemicals can damage the finish or cause long‑term discoloration. Bleach, paint strippers, oven cleaners, and other aggressive agents should not be used, as they may continue affecting the surface even after initial contact. Silestone is heat‑resistant but not heat‑proof, so hot cookware should always be placed on trivets or hot pads to prevent thermal shock or surface damage. For detailed care instructions, please refer to Silestone’s official care guide.
07
Dekton surfaces are extremely durable and designed to withstand heat, scratches, and everyday wear. Routine cleaning with mild soap and water is typically all that’s needed to maintain their appearance. Avoid harsh chemicals, abrasive cleaners, and strong solvents, as these may affect the finish over time. Dekton offers excellent heat tolerance, but devices that emit continuous heat or create extreme temperature changes should still be placed on protective mats to prevent potential damage. For detailed care instructions, please refer to Dekton’s official care guide.
08
Sensa is a natural stone surface treated with a protective seal to help resist staining and make daily care simple. Routine cleaning with mild soap and water is usually all that’s needed to maintain its appearance. Avoid harsh chemicals, abrasive cleaners, and acidic substances, as they may damage the stone or affect the protective treatment. Use cutting boards to prevent scratches and place hot cookware on trivets or hot pads to avoid thermal shock or surface damage. For detailed care instructions, please refer to Sensa’s official care guide.
09
Neolith surfaces are highly durable and easy to maintain, with care varying slightly between matte and polished finishes. Daily cleaning with mild soap and water is generally sufficient for both. Matte finishes resist staining and can be cleaned with warm water and a microfiber cloth, while polished finishes require gentler handling and should be cleaned with a damp cloth and mild soap. Neolith is heat‑resistant, but trivets or heat mats are recommended to protect against extreme or continuous heat. Avoid harsh chemicals, abrasive cleaners, and products containing hydrofluoric acid, as these may damage the surface or reduce shine. Ceramic knives and strong impacts around edges should be avoided to prevent scratching or chipping. For detailed care instructions, please refer to Neolith’s official care guide.
10
Vadara quartz surfaces are designed to be low‑maintenance and easy to care for. Daily cleaning with mild soap and water is typically all that’s needed to keep the surface looking its best. Avoid harsh chemicals, abrasive cleaners, and strong solvents, as these may damage the finish or affect long‑term appearance. Vadara is heat‑resistant but not heat‑proof, so hot cookware should always be placed on trivets or hot pads to prevent thermal shock or surface damage. Cutting directly on the surface and dragging heavy items should be avoided to protect the finish. For detailed care instructions, please refer to Vadara’s official care guide.
11
Raphael Stone quartz surfaces stay beautiful with simple daily care, needing only a soft cloth and mild soap to maintain their smooth, consistent finish. Harsh chemicals and abrasive cleaners should be avoided, as they can dull the surface over time. While the material is highly durable, using trivets under hot cookware and cutting boards for food preparation helps protect the resin and prevent scratches. Raphael Stone quartz never requires sealing, making it a low‑maintenance option that retains its elegance with minimal effort. For detailed care instructions, please refer to Raphael Stone’s official care guide.
12
Daltile ONE Quartz surfaces stay looking their best with simple daily care using mild soap, warm water, and a soft cloth. Abrasive pads, bleach‑based cleaners, and harsh scouring powders should be avoided to preserve the surface’s smooth finish, especially on honed or matte colors that may show fingerprints more easily. For dried spills or grease, a non‑abrasive pad with gentle cleaner can help lift residue without scratching the material. Although quartz is resistant to many common stains, permanent inks, dyes, and strong pigments should be cleaned immediately to prevent discoloration. ONE Quartz should also be protected from harsh chemicals and solvents, and trivets or hot pads are recommended to prevent heat damage from cookware or appliances. For detailed care instructions, please refer to Daltile’s official care guide.
13
MSI Q Quartz is a durable, resilient surface designed for long‑lasting performance. For everyday cleaning, use a soft sponge or dishcloth with warm water to keep the surface looking its best. For stubborn or greasy messes, a gentle liquid cleaner with warm water and a non‑abrasive pad may be used. Avoid red or green abrasive pads, harsh scouring powders, and cleaners that contain strong chemicals, as these can dull the finish or damage the resin in engineered quartz. Q Quartz does not require sealing, since sealers cannot penetrate the surface and may cause uneven sheen over time. Although Q Quartz is scorch‑resistant, trivets or hot pads should always be used under cookware and heat‑producing appliances to prevent thermal shock or cracking, especially near edges and cutouts. For detailed care instructions, please refer to MSI’s official care guide.
14
Viatera quartz surfaces are easy to care for, staying clean with warm water and a soft cloth while resisting everyday stains thanks to their non‑porous structure. Regular wiping helps prevent mineral buildup from hard water, and both polished and brushed finishes benefit from gentle cleaning rather than scrubbing. Abrasive cleaners, harsh pads, and bleach should be avoided, though diluted bleach may be used briefly for persistent marks when rinsed immediately afterward. As with all engineered quartz, hot cookware should be placed on trivets to prevent thermal shock, and cutting boards should be used to protect the finish from scratches or rough ceramic edges. Strong chemicals such as oven cleaners, drain cleaners, acetone, or high‑pH products should never contact the surface, as they can cause permanent damage. For detailed care instructions, please refer to LX Hausys’ official care guide.
15
Della Terra Quartz combines high quartz content with advanced polymers to create a dense, durable surface that resists scratches, chipping, and staining with simple daily care. Routine cleaning with a damp cloth and a pH‑neutral cleaner keeps the surface looking its best, while hot cookware should always be placed on trivets to prevent cracking or discoloration. Cutting boards are recommended to avoid scratches, and highly abrasive pads or harsh chemicals including paint removers, acetone, bleach, oven cleaners, and strong acids or alkalis should never contact the surface. Honed finishes may show residue more easily, while polished finishes offer smoother maintenance. Although Della Terra Quartz is resistant to common household spills, stains should be wiped promptly, and stubborn marks can be treated with approved non‑abrasive cleaners. To protect long‑term appearance, avoid prolonged UV exposure. For detailed care instructions, please refer to Arizona Tile’s official care guide.
16
EuroStone quartz surfaces are designed for low‑maintenance living, staying clean with mild soap, warm water, and a soft cloth while resisting most everyday stains thanks to their non‑porous composition. Polished finishes clean easily with gentle, non‑abrasive products, while Grain and Rocplan textures may require a bit more care and, in some cases, sealing as recommended by EuroStone. Harsh chemicals, strong solvents, and abrasive pads should be avoided, though pure acetone or mineral spirits may be used sparingly for spot cleaning. Darker colors may show grease marks, and Mother of Pearl models require extra caution, as their natural shell components can react with acids. As with all engineered quartz, trivets should be used under hot cookware to prevent thermal shock or discoloration, and cutting boards are recommended to avoid scratches. For detailed care instructions, please refer to EuroStone’s official care guide.
17
Wilsonart Quartz surfaces are non‑porous and highly resistant to stains, moisture, and everyday wear, making them easy to maintain with a soft cloth, mild soap, and warm water. Matte finishes may show smudges or fingerprints more readily and may need more frequent wiping. Abrasive pads, powders, bleach, and oven cleaners should be avoided to protect the surface sheen, and spills should be cleaned promptly. Although Wilsonart Quartz is extremely heat‑resistant, trivets or hot pads are recommended to prevent damage from sudden or prolonged extreme temperatures. Cutting boards should always be used to avoid scratches from sharp objects, as excessive pressure can still mark the surface. For detailed care instructions, please refer to Wilsonart’s official care guide.
18
Corian Quartz is a non‑porous, stain‑resistant surface that stays beautiful with simple daily care, needing only a damp cloth or paper towel and a small amount of non‑bleach, non‑abrasive cleanser for routine cleaning. Spills should be wiped promptly, and stubborn marks can be treated with a non‑abrasive pad such as a white Scotch‑Brite pad and a gentle cleaner. Leathered finishes may show smudges or fingerprints more easily and may require more frequent wiping. Although Corian Quartz is heat‑ and scratch‑resistant, trivets should always be used under hot cookware, and cutting boards are recommended to prevent scratches. High‑pH cleaners, concentrated bleach, oven cleaners, and strong solvents should be avoided, and any accidental contact should be rinsed immediately with water. Because the surface is non‑porous, no sealing or polishing is ever required. For detailed care instructions, please refer to Corian’s official care guide.
19
Sapienstone porcelain surfaces are designed for durability and easy daily care, staying clean with a damp microfiber cloth and a neutral pH detergent. Abrasive powders, harsh pads, steel wool, and strong acid or alkali cleaners should be avoided to protect the finish. Stains should be wiped promptly, and persistent marks can be treated with a soft sponge and an appropriate cleaner, ensuring the product never dries on the surface. Although Sapienstone is resistant to thermal shock and scratching, trivets and cutting boards are recommended to maintain long‑term appearance. For detailed care instructions, please refer to Sapienstone’s official care guide.
20
XTONE sintered surfaces are designed for durability and easy daily care, staying clean with a damp cloth and a neutral pH cleaner while resisting stains, moisture, and everyday wear. Abrasive pads, harsh chemicals, and strong acid or alkaline cleaners should be avoided to protect the finish, and spills (especially coffee, wine, or other colored liquids) should be wiped promptly. Matte textures may show fingerprints or smudges more easily and may require more frequent cleaning. Although XTONE is highly resistant to heat and scratching, trivets and cutting boards are recommended to maintain long‑term appearance and prevent damage from extreme temperature changes or sharp utensils. For detailed care instructions, please refer to XTONE’s official care guide.
21
Florim Stone porcelain surfaces are engineered for exceptional durability and simple daily care, staying clean with a damp cloth and a neutral pH cleaner while resisting stains, moisture, UV exposure, and everyday wear. Abrasive pads, harsh chemicals, and strong acid or alkaline cleaners should be avoided to protect the finish, and spills—especially coffee, wine, or other colored liquids—should be wiped promptly. Matte textures may show fingerprints or smudges more easily and may require more frequent cleaning. Although Florim Stone is highly resistant to heat, scratching, and thermal shock, trivets and cutting boards are recommended to maintain long‑term appearance and prevent damage from extreme temperature changes or sharp utensils. Because the material is non‑porous, no sealing is ever required. For detailed care instructions, please refer to Florim Stone’s official care guide.

If you have questions about material care or need guidance choosing the right surface for your project, our team is here to help. Reach out anytime and we’ll be happy to assist.